Where I work
Six cities across three counties, all within an hour of my office in Fort Myers. Each one changes how automation should be built, and the city pages say how.
Read and answered by me, usually within the day. If a spreadsheet and a checklist would do, that is the answer you get.
Fort MyersFort Myers businesses run at two speeds, a winter where every process is under load and a summer where the office is one person, so the workflows have to be built for the peak and left running through the quiet, which is the opposite of how most owners staff.NaplesA Naples business sells fewer, larger transactions to clients who notice a wrong name on a document, so the automation here is not about volume, it is about producing every document, message and record exactly right the first time, from data entered once.Cape CoralCape Coral is trades country, with the owner on a job site across a city of canals most of the day, so every workflow here starts from what a phone can do in a driveway: a photo, a text, a tap, with the system doing the typing back at the office that does not exist.Bonita SpringsA Bonita Springs business works both sides of the county line, which means two permit offices, two tax treatments, two customer expectations and two sets of reporting, so every workflow here carries the county as a field and branches on it, or it produces the wrong document for half the jobs.EsteroEstero's businesses are mostly younger than the village's big retail centres, arrived with a scheduling app, a mailing tool, a form builder, a project tracker and a spreadsheet, and the automation job here is nearly always consolidation first, because connecting five tools that should be two just makes the mess faster.Punta GordaPunta Gorda owners are often closer to selling the business than starting it, and a buyer pays for operations that run without the founder, so every workflow here is built as documentation first: written, logged, owned by the business, and readable by someone who has never met the owner.
Tell me what is in the way.
One form, read by the person who would build it. If the honest answer is a checklist and no software, that is what you will hear.